This role will be responsible for the engineering and knowledge of LCI’s Thermal separations technologies. This position will run laboratory feasibility studies (PES) and customer attended Test Center trials to develop scale up data. The individual will also maintain responsibility for system design/costing, proposals, field service and start-ups.
Key Tasks and Responsibilities:
Education and Skills
Position Summary: The Quality Manager is responsible for quality assurance procedures and programs for the LCI product lines and operations. He/she will support project management teams primarily through shop inspections, industry code compliance, and document control but also other areas as required. The quality manager must develop and maintain strong technical knowledge of LCI product lines. The quality manager is the primary technical interface with manufacturing partners and machine shops.
This position will be required to travel overnight approximately 25-30% of the time, including international travel. Valid U.S. passport is required. Local travel and day trips will also be required up to 50% of the time.
Primary responsibilities include providing mechanical field service support to LCI’s existing customers. Activities also include growing the part & service business through customer service via incoming phone calls, telephone support, troubleshooting, and customer training. Also responsible for reviewing customer installations for opportunities to upgrade and improve existing equipment, writing trip reports, preparing quotations and handling warranty service.
Duties and Responsibilities